Cool Personalised Gifts :: Terms and Conditions
Terms and Conditions
CoolPersonalisedGifts.co.uk is fully owned by Cool Approach Limited.
Cool Approach has teamed up with Yourdesign.co.uk to provide a cool way of personalising some special gifts for you, your loved ones, friends or family. Select from the huge range of quality products, then see how it will look with your or their MiniCool character printed on it. In addition, you can upload a favourite photo or image to create a truly personalised present!
Terms and Conditions
General
Partnership Arrangement
Acceptance
Variations
Price
Payment
Images
Design Service
Errors
Cancellations/Returns
Alterations
Delivery
Delivery Costs
Overseas Delivery
Damaged Goods
Colour and Sample Matching
Liability
Force Majeure
Jurisdiction
Note all orders are subject to the following terms and conditions:
www.CoolPersonalisedGifts.co.uk is fully owned by Cool Approach Limited. Users of www.CoolPersonalisedGifts.co.uk are bound by the Terms and Conditions as laid out on our company site. These Terms and Conditions ("Terms") set out your rights and obligations, and those of Cool Approach Limited, a company registered in England under registration no.6043700 whose registered offices are at Suite 1, Liberty House, South Liberty Lane, Bristol BS32 2ST (" Cool Approach", "we" or "us "), in relation to your use of this site and the services offered by Cool Approach through it (the " Cool Approach Service "). By using Cool Approach Service, you agree to be legally bound by these Terms, which shall take effect immediately on your first use of the Cool Approach Service. Your use of the Cool Approach Service is also subject to the Privacy Policy. You must click through, read and agree with this document before you may use the Cool Approach Service. If you do not agree to be legally bound by all these Terms please do not access and/or use the Cool Approach Service. We may change these Terms at any time by posting changes online so you should review these Terms regularly to ensure you are aware of any changes made by us. Your continued use of the Cool Approach Service after changes are posted means you agree to be legally bound by these Terms as updated and/or amended.
Cool Approach (CA) and Yourdesign.co.uk (YD) are working in partnership to provide you with an ordering and printing service. CA is responsible for the ordering process and takes payment for all orders. We pass on all details, including personal details, submitted with your order to our partner YD only in order that YD can process the order and deliver the goods to you directly. This is outside the Data Protection agreement given in our Privacy Policy and by placing an order with CA, you agree to CA passing on your details to YD for the purpose of processing your order. Once the order details have been sent to YD, then CA has no responsibility whatsoever with regard to the order and delivery process. YD is responsible for all queries once CA has sent the order confirmation email to you and you should contact YD directly for any such queries you may have.
All orders and transactions between CA and you are accepted on these conditions of sale and those of our partner YD (see http://www.yourdesign.co.uk/terms-and-conditions.php). It is your responsibility to read such conditions before entering upon a transaction.
CA may vary, without any liability, the content of the site, including quotations, sales literature or other documents as long as such alterations do not materially affect the quality of the goods.
All prices quoted on CA website are in British Pounds Sterling and are inclusive of postage within the British Isles . CA is entitled to increase the price of goods at any time due to factors beyond our control, however once the product(s) has been confirmed, CA will honour the price as per our email to you.
You agree to pay for all goods at the point of order. Payment is to be made using the secure online server within CA website. In making payment you must be the account holder and ensure that sufficient funds are held to honour the payment.
CA does not accept responsibility for the quality of any images sent to us (for details of image types to be submitted, please refer to http://www.yourdesign.co.uk/faq.php). Licensed or copyright images, logos or trademarks must not be submitted to CA by you for reprint without the consent of the owner. CA has the right to refuse any order if we deem the images unsuitable or in breech of copyright rules. CA shall not be liable for any claim or expense arising out of any illegal or libellous matter printed for you or any infringement of copyright or patent or similar right resulting from compliance of your instructions either expressed or implied. Any legal costs incurred in such matter shall be borne by you. You agree to indemnify and hold us and our subsidiaries, affiliates, officers, directors and employees harmless from any claim or demand (including all reasonable professional fees) made by any third party to or arising out of your breach of any of these Terms or your violation of any law or the right of a third party.
CA offers an On Line Service that is designed to provide you with the opportunity to view an illustration of your image on our products. YD shall then resize the image to provide you with a product of optimal quality. CA/YD accepts no responsibility for poor quality images submitted to us. The better the image supplied to CA the better the print.
CA does not accept responsibility for your input or for any spelling mistakes you make on orders.
No goods are sold to customers by CA/YD on a sale or return basis. The customer has no right to reject or return the goods without the consent of YD. As goods are personalised a 'cooling off' period is not applicable. Personalised items of clothing may not be exchanged or refunded should the customer request an incorrect size at time of order. Your statutory rights are not affected.
YD shall endeavour to make amendments to requested orders as timely as possible. However if this request is received after the product has been printed neither CA nor YD shall not be liable for the cost of a reprint.
CA has no responsibility regarding delivery of products. Any dates provided for delivery are approximate only, and YD is not responsible for the timely receipt of goods once dispatched to the customer. As such, late deliveries will not be refunded. Please note YD next day print and dispatch service is currently only applicable to gift orders, and is offered at the discretion of YD. Orders not received within 4 working days of payment must be reported directly to YD by email. Failure to notify YD within this period will result in YD not accepting any responsibility for items dispatched and not delivered/received.
The cost displayed throughout the CA site includes the cost of postage within the British Isles . Orders will be dispatched using Royal Mail or for larger parcels a Courier at the discretion of YD. Goods returned to YD described as undeliverable will be subject to a redelivery charge.
Postage outside the UK will be calculated during the checkout process. Parcels leaving the British Isles shall be identified with a customs label identifying the contents of the parcel. This may be examined by customs.
Damaged goods must be reported to YD within 48 hours of delivery by email. Failure to do so will mean that YD will not accept responsibility and the customer shall not be entitled to reject the goods. Upon agreement by email YD will cover the cost for the return of the product(s) using either 1st or 2nd class post, or courier costs on larger orders. Products must be received by YD to qualify for a replacement free of charge. A refund may be considered at the discretion of YD. A refund or replacement will not be offered in the instance that an image of poor quality has been supplied by the customer to CA and printed by YD.
YD will endeavour to match colours as closely as possible. Exact colour matching onto different substrates is not always possible and YD is unable to guarantee an exact match. As such the customer has no right to reject or return the goods on these grounds. Should the customer have concerns regarding the colour match on multiple orders of the same design YD recommends that a sample mug is obtained, to proceed without a sample is at the sole risk of the customer. All products are printed by hand, as such YD shall endeavour to match the colour, style and positioning on each item however YD is unable to guarantee an exact match.
Except in the case of death or personal injury caused by negligence on behalf of CA and YD, CA and YD will not be liable to you by reason of any representation, implied warranty, condition or other term, or any duty at common law, or under the express terms of the conditions for any consequential loss or damage (whether for loss or profit or otherwise), costs, expenses or other claims for consequential compensation whatsoever which arise out of, or in connection with the supply of the goods or their use or resale by you.
CA and YD shall not be liable to you or be deemed to be in breach of the contract of sale for any delay in performing, or any failure to perform, any of CA/YD obligations in relation to the goods if the delay or failure was due to any reason beyond CA/YD reasonable control.
Any contract formed under these conditions of sale shall be construed and enforced in accordance with English Law in the Courts of England and Wales.
Cool Personalised Gifts - More Information about our Personalised Mugs. Click To Read.
Welcome to Coolpersonalisedgifts.co.uk., the home of personalised mugs for every special event. Design your personalised mug online using our simple design service – and have fun in the process! We print personalised coffee mugs and create photo mugs by putting your own pictures on a coffee mug. We offer free delivery in the UK with a next day delivery service for those last minute mug gifts.
You make your own picture mugs with your special design and we produce them to a very high standard. We offer quality, cheap photo mugs for parties, sports teams, club events, promotional items, school events or any special occasion. Our online photo mug business allows you to make custom mugs with your design – whether it's a digital photo, company logo, special design or one of our MiniCool characters. It's simple to use and fun in the process. Just pick a blank standard, porcelain or heat sensitive mug and combine it with your design. So you can make your very own personalised coffee mugs today. Then we print it and post it to you - like we said it's simple!
The ability to make a personalised coffee mug gift is limited only by your imagination. We can put your photos and words on a gift mug to show whatever you want. Using our fun MiniCool creator, you can also create a lookalike character to add to any mug, making your present totally unique. Do you want to record a special moment captured by that photo on a certain date? Well upload the digital picture onto one of our porcelain mugs to produce a special digital photo gift. Want to celebrate someone's birthday, anniversary, wedding, christening or other special event? Try something different with our personalised heat sensitive mugs – put a picture on a mug or add our special MiniCool characters. Need something special for that Under 11 football team? Make a personalised mug for each player by adding our football replica kits to a MiniCool. Have a special nickname for someone? Add it as a message to your picture mug for a truly personalised present.
If you're stuck for ideas and need inspiration, take a look at our MiniCool gallery. We've got loads of MiniCool images for you to browse through. You can get some ideas, then try out our online designer and see how your personalised mug will look. Make as many MiniCool characters as you wish, then add them to the mugs to create presents for the whole family or all your work colleagues for special Christmas presents. Our personalised mugs also make ideal gift ideas for Birthdays, Weddings, Anniversaries, Christenings, Valentine's Day, Father's Day, Mother's Day, Thank You gift, and Leaving Presents, or for any other special occasion. And don't forget, you can add a photo on one side of the mug and a MiniCool on the other side of the coffee mug.
Show you care by taking time to create a coffee mug with a difference – add a special picture or create a lookalike MiniCool of them and they'll cherish your present for ever. We pride ourselves on a quality and reliable service. We therefore only offer the best quality blank mugs and use state-of-the-art printing technology to ensure you'll be completely satisfied. Whichever type of mug you choose from our best selling personalised coffee mug range, we will decorate it to your design using the latest printing techniques available. Our personalised mugs are specially coated and come with a smooth high gloss finish. The standard mugs are dishwasher safe and you can rest assured that your photo image will be highly resistant to general wear and tear.
Designing personalised picture mugs is straight forward as our personalised online designer will help you design and personalise a unique mug which will always be remembered. Add a funny slogan under the picture on a mug, or add a name on a photo mug. Personalised coffee mugs make great gifts for the office, family or friends. So if you want to give your friends a present or customers a keepsake for a special event, choose from our quality range of mugs. Our personalised mugs are great for large promotions, advertising and marketing.
Coolpersonalisedgifts.co.uk will be delighted to print your coffee mug with a personalised photograph, MiniCool avatar, or memorable photograph, a special design or a special message for you - just select from the range of excellent value mugs to personalise. We have a proven express service for coffee mugs needed in a hurry or if you need a quick gift mug for a forgotten special occasion. Simply go online, design your mug, choose next day delivery service and receive it the following working day. We send your personalised mugs anywhere in the UK with free delivery and can deliver worldwide at competitive prices.
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